Travel Club terms and conditions

  1. Passengers are reminded that they must comply with the following terms and conditions whilst travelling on the Colwyn Bay Official Supporters Club Coaches.
  2. NO REFUNDS will be provided if you want to cancel after making the booking.
  3. Maximum number of 4 tickets can be bought per person.
  4. Please be aware that coach travel may not be in operation whilst government restrictions and social distancing guidelines are in place.
  5. Anybody under the age of 16 will not be permitted to travel, unless they are accompanied by an over 18.
  6. The club will not tolerate the following behaviour under any circumstances and persons behaving in such a manner will be ejected from the coach and will not be permitted to travel to future fixtures:
    • Foul, abusive, threatening or unacceptable behaviour;
    • Acts in a manner detrimental, or likely to be detrimental to the supporters club.
  7. Each coach will be stewarded by a Supporters Group representative. The steward is responsible for the safety of passengers and their decision is final.
  8. The coach steward has the authority to search any bags or belongings to ensure compliance with these terms and conditions. Refusal to be searched may result in your travel being refused.
  9. Strictly no smoking or alcoholic drinks are permitted on the coach. This includes electronic cigarettes. Anyone smoking or found in possession of alcoholic drinks, may be refused travel or ejected from the coach.
  10. Passengers who appear to be under the influence of alcohol may be refused travel.
  11. Coach travel will be sold on a first come first served basis and will be unreserved. Seats will be allocated on arrival at the coach on the day.
  12. All coaches will depart promptly as per the departure time stated on social media.
  13. Stopping for breaks is the coach driver’s responsibility, they alone will make the decision.
  14. Supporters must use the bins provided to dispose of any rubbish from food and drink consumed on the journey before leaving the coach. The coach will be checked and any supporter who fails to comply, will be responsible for the cleaning costs enforced by the coach organisation.
  15. Any passenger whom has been unwell on the coach will be responsible for the cleaning costs enforced by the coach organisation and
    depending on the circumstances may be refused ongoing travel.
  16. If you are unable to make the journey there or back, the club or the coach steward must be notified at the earliest opportunity.
  17. It is your responsibility to collect all of your belongings at the end of your journey. The steward is there for safety only.